Nº 08 — The promise
Refund policy.
A simple, fair guarantee on every order. Thirty days, no theatre.
01
30-day guarantee
If you're not in love with your purchase, return it within 30 days of delivery for a full refund. No restocking fees.
02
How to request a refund
Email hello@veyra.co with your order number. We'll send you a prepaid return label and process your refund within 5 business days of receiving the item.
03
Refund method
Refunds are issued to the original payment method. Bank processing times may vary.
04
Damaged or defective items
If your order arrives damaged or defective, contact us within 14 days and we'll send a free replacement.